We want you to be completely satisfied with your product. Bonavita products come with a limited manufacturer warranty that covers defects in the product materials and workmanship.The warranty does not cover issues resulting from misuse, neglect, accidents, or abuse. As stated in the manual fragile parts like glass are excluded from the warranty. Any service performed by an unauthorized third party, failure to follow instructions designated in the manual, and omitting recommended cleaning and/or maintenance are all included under this category.

If your machine is defective or not working properly within the specified warranty period, please attached your receipt for proof of purchase date.

If your Bonavita product requires warranty service, Your claim will be processed with our best serve.